Michael deAgonia

About the Author Michael deAgonia


How to securely erase an iPhone in just 3 steps

There are two main scenarios in which erasing an iPhone is called for: Either you’re getting a new phone, or the one you have is having problems.

The most common reason involves iPhone owners who trade up to newer models, usually in the fall after Apple unveils its latest line-up. Let’s say you buy the new iPhone X and then plan to trade in or sell your older iPhone 7; you’ll need to make sure your data is no longer present once the old phone leaves your possession.

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Review: The iPhone X is the best phone for business, period.

Ten years ago, the original iPhone ushered in a new world for mobile computing and sparked the bring-your-own-device (BYOD) movement at work. Soon after it arrived, iPhones were showing up everywhere in the office, forcing companies to quickly scramble to figure out how to manage them.

iPhone XMichael DeAgonia

The iPhone X, with its distinctive “notch” at the top and the inky blacks of an OLED display.

That sleek (and deceptively simple) device not only debuted a new touchscreen that would radically change how people interact with technology, it also shook up carrier control, set a new target for Apple’s competitors to aim for and created a platform for countless mobile app developers. Oh, and it eventually gave birth to a highly successful tablet boom with the iPad.

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What is Face ID? Apple’s new facial recognition tech explained

With just a glance, Face ID can unlock Apple’s new iPhone X, giving owners a new authentication paradigm for the first time since the arrival of Touch ID with the iPhone 5. Face ID – that’s Apple’s name for the technology – uses a complex front-facing camera system and accompanying software to unlock the iPhone and authenticate purchases and payments with a mere glance.

The futuristic-seeming tech is one of the iPhone X’s main selling points, along with its “Super Retina” OLED screen, slimmer, bezel-less form factor and improved camera. But it also raises questions about whether the technology is as easy and secure to use as the tried-and-true fingerprint-based Touch ID.

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What is Face ID? Apple’s new authentication tech explained

With just a glance, Face ID can unlock Apple’s new iPhone X, giving owners a new authentication paradigm for the first time since the arrival of Touch ID with the iPhone 5. Face ID – that’s Apple’s name for the technology – uses a complex front-facing camera system and accompanying software to unlock the iPhone and authenticate purchases and payments with a mere glance.

The futuristic-seeming tech is one of the iPhone X’s main selling points, along with its “Super Retina” OLED screen, slimmer, bezel-less form factor and improved camera. But it also raises questions about whether the technology is as easy and secure to use as the tried-and-true fingerprint-based Touch ID.

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How to restore an iPhone and use recovery mode

Technology isn’t flawless. Every once in a while, the device you depend on fails you. Given that our entire digital lives are carried with us on our smartphones, you need to know what to do when things go awry.

This is especially important because Apple recently unveiled the new iPhone 8 and 8 Plus (and the iPhone X, arriving in November). That means millions of iPhone users will soon be changing phones and updating to new hardware and iOS 11, which is due to roll out today.

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iOS explained: How each version of Apple’s mobile OS evolved

Ten years ago, the tech world shifted dramatically with the arrival of the first pocket computer, better known as Apple’s original iPhone. The combination of touchscreen hardware and a sophisticated, dynamically adjustable interface sparked a mobile revolution that re-ordered the landscape of many industries – and forever changed how people use technology.

Everything from mobile app stores to the Bring Your Own Device revolution at work to the creation of Android and a new tablet industry followed from that iPhone and the operating system it ran.

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How Apple iCloud works (and what to do when it doesn’t)

If you’re an Apple user, chances are high you’re already connected to iCloud. If you’re new to Apple, you should know that iCloud is a mostly invisible, but important, set of services designed to keep documents and data in sync and current between Apple devices. That means, for example, that if you update contact information on the iPhone, the change gets pushed to all your Macs, iPads, iPod touch devices — any Apple device logged into the same iCloud ID.

iCloud storage, backups and pricing

Beyond simple data syncing, iCloud is used for storage, similar to DropBox or Microsoft’s OneDrive. You can upload, share and store documents and data and then access the docs and data from any computer with a web browser. iCloud is also used to store and transfer large attachments sent from Apple’s iCloud email addresses.

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How to use the Files app in iOS 11

One of the most consistent criticisms of Apple’s iOS, the operating system used by the iPhone and iPad, is its limited ability to organize documents and data. Until now, documents created on a mobile device have been saved to an app’s file space, and opening a document generally involved reopening the app — usually with no easy way to sort and organize the files.

The idea behind that process — sandboxing — was to isolate app data from other apps and the operating system, and so limit the potential for security breaches. But the sandboxed nature of iOS apps meant documents could only be saved to, and then accessed from, the apps that created them. Apple over time added ways of sharing data between apps and to contacts, making it easier to share documents first via email and text message and more recently by using online services such as DropBox and OneDrive.

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